customer
Who is Kendris?
Kendris is a Swiss partner for family office, trust and fiduciary services, international tax, legal advice, accounting, outsourcing and art management.
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Leading Swiss multi-family office – Kendris is the largest multi-family office in Switzerland, servicing high-net-worth individuals and families with a range of solutions for everyday, financial and regulatory purposes.
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Independent and privately owned – A partner-led company is wholly owned and operated by its management and employees, with firm’s interests aligned with those of clients.
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Leading digital transformation – Kendris leads its peers in the development of digital solutions, interfaces and infrastructure to stay ahead and match ever changing requirements of new clients.
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Brand refresh
We designed and applied refreshed branding and messages that clearly target highly versatile customer segments and enable easy site experience.
New digital tools
Developing a suite of tools and preparing the website for future extensions not only to combine all information in one place, but offer client’s additional value and functionality.
Streamlined information architecture
We applied data analytics to assess content performance and identify content gaps. Thanks to the insights we only migrated the most important content that’s aligned with the future strategy.
Goal
Our main target
Build a modern digital website experience and services to appeal to a multi-cultural, international & demanding client base.
Summary
How we did it
We led the assessment of the old website, based on Drupal, to develop a website relaunch and a growth strategy. The website design, information architecture and functionality was informed by insights. The iterative approach to design and development allowed us to efficiently develop a website that meets the most fundamental needs requested by Kendris. Regular post-launch insights identify new opportunity for continuous improvements.
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Leading the website strategy to achieve a highly usable, user & growth friendly web experience, including SEO, CRM and marketing automation
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Smart content strategy evidenced by a selective content migration from Drupal to Django CMS without any loss in traffic and negative user experience
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Further development is possible, including CRM and marketing automation to acquire more prospects & better nurture leads
testimonials
what. clients say
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“Our business is challenged by the increasing digital needs of our customers. what. is a strong partner that translates our requirements into lean and creative technical solutions. The team at what. guides us through the entire process from the strategy through to the technical implementation and go to market. We recommend them as a reliable partner for companies in transformation. “.