With over five years of e-commerce experience and a background that spans merchant, customer, and developer perspectives, she’s uniquely positioned to connect ideas with execution.

Raised in an entrepreneurial family, Mona developed a strong sense of ownership, service, and quality early on. She combines an intuitive grasp of client needs with clear communication and a sharp eye for practical details. Whether she’s supporting a shop launch, managing internal processes, or guiding first-level support, Mona brings structure, empathy, and momentum to every task.

Her strength lies in translating vision into action in order to help our teams and clients turn ideas into online experiences that delight.